IT Assistant

Focus: All Programs
Commitment: Full Time
Apply before: 23 Jun 2021

The role

Note: For Cambodian applications Only

IT is responsible for ensuring the operation of IT running smoothly, efficiency and effectively to Children that used Information and Communication Technologies (ICT) in classes to enhance and improves their study area. S/he involves in the education development plan, monitoring and evaluation of ICT that adapted in the current organization.

Reporting

Reports to: IT Manager
Manage: N/A
Key Liaison: All CCF Staff

Key Responsibilities

1-Technical Support

  • Maintain hardware and software on computer and network maintenance for responsible location assigned

  • Install all new hardware, systems and software for PC as required from User

  • Oversees all help desk activities at the regional level.

  • Responds to escalated help desk issues.

  • Interacts with internal users on all levels to help resolve IT-related issues and provides answers in a timely manner.

  • Assist procurement team to check the purchased equipment that relates to the responsible location

  • Ensures that organizational assets are maintained responsibly.

  • Be able to configure hardware such as Juniper, CheckPoint, and Cisco switch (not required)

2-Administrative tasks

  • Edit user guideline for users and update knowledge based on helpdesk.

Requirements

  • Visibly ethical and able to demonstrate CCF values in day-to-day work;

  • Bachelor’s Degree in Information Technology or equivalent degree

  • At least 2 years’ experience in IT field

  • Good in English Both writing and Speaking and verbal communication skills

  • Demonstrable knowledge of Security and firewall hardware

  • Good knowledge of windows operating systems, such windows clients, server and other open source and Mac OS X server with the ability of troubleshoots and resolves from basic to advance of IT incidents.

  • Knowledge of network fundamentals and experience of connecting and disconnecting network devices,

  • Knowledge and experience of working secure corporate wireless networks.

  • Be able to configure the cisco devices and other vendors

  • Be able to work under pressure and deadline

  • Be honest, trustworthy, respectful, and helpful;

  • High compassion and commitment to work with community people and poor children.

Remunerations

CCF provides successful candidates a competitive salary based on job and potential. It offers annual salary increase plus other benefits such as Annual Bonus, 24-hour Insurance, Seniority, and Friendly Working Environment with other HR policies paralleling to Cambodian Labor Law. The successful candidate will become part of an integrated team working together as ONE CCF.

How to Apply

Appropriately skilled, experienced and/or qualified candidates should submit their CV and Cover letter(Combined into one ‘Word’ document) to email: [email protected] (soft copy) or CCF HR Department; #222, St 6BT, Sangkat Boeung Tompon, Khan Meanchey, Phnom Penh (hard copy) with subject Application for IT Assistant by closing date 23 June 2021.

Contact Number : 023 990 994

Only short-listed candidates will be invited for an interview!