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Postal Address

P.O. Box 111
Phnom Penh

Phone Number

(Tel) +855(0)23 991 944 (Khmer) (Tel) +855(0)23 988 999 (English)

General Email

[email protected]

United States

United States

Postal Address

Cambodian Children’s Fund
2461 Santa Monica Blvd.
PMB 833
Santa Monica, CA 90404

Phone Number

Phone: +1 310 496 9931 Fax : +1 310 399 5221


[email protected]



Postal Address

Suite 89,
78 William Street,
Sydney, NSW, 2011

Phone Number

Office: +61 (02) 9380 8822


[email protected]

Hong Kong

Hong Kong

Postal Address

Unit A-C, 16/F, Tak Lee Commercial Building
113-117 Wan Chai Road

Hong Kong
(Tel) +852 3612 9730



United Kingdom

United Kingdom


07870 592 130


[email protected]


[email protected]


[email protected]



Q. Can I visit CCF?

A. Unfortunately we do not usually do visits to our facilities. There are a number of reasons for this, but the key one is that at CCF we try to create and maintain a safe and consistent environment for all of the children in our care. Visitors, although always with the best of intentions, can be very disruptive and actually have a negative impact on a child’s ability to focus on the activities they are participating in at CCF facilities.

The ‘voluntourism’ industry has led to negative press about some local NGO’s turning the children in their care into a ‘tourist attraction’, with little regard for their welfare, and this is something we are very keen to distance ourselves from at CCF.

I’m sure you understand that this is difficult for us as we love nothing more than showing our projects and programs, however we must be careful about who we have visit etc.

Many thanks for your interest and support for CCF. If you are interested in other ways of supporting our organization via donating, fundraising or volunteering, please visit the “get involved” section of our website. And please do not just turn up at one of our facilities. We’re sure you’ll understand that we take the safety and stability of our children very seriously and staff will not allow access to anyone who is unannounced, unexpected and unescorted.

Q. Where are the CCF facilities located?

A. CCF has a total of 12 facilities in Phnom Penh, Cambodia’s capital city. For child protection reasons, we do not give out the exact addresses of any of our facilities where there are children.

We have one facility in the CBD, but all the others are located in the Steung Meanchey district about 20mins – 30mins from the city centre.

The address of our Head Office is:  #222, St 6BT, Sangkat Boeng Tumpon, Khan Meanchey, Phnom Penh

Q. Can I donate clothing, toys and other such items to CCF?

A. In most cases, CCF is unable to accept individual donations of items such as clothing, shoes and toys from donors outside Cambodia. The cost for donors to send these items and for CCF to process Cambodian customs, sort and distribute these types of donations is almost always greater than the cost of purchasing them locally in Phnom Penh.

Where possible, CCF prefers to purchase items locally. In this way, we are contributing to the growth of the Cambodian economy, creating local jobs, and making the country less dependent on foreign imports and foreign aid.

You can find In-Kind Giving Guides that list the items that are needed by each of our programs teams ‘Get-Involved’ Section of the website

Please note that shipping of any size in-kind donation is the responsibility of the donor.

Q. Is CCF an orphanage?

A. CCF is not an orphanage. CCF is an education and community development focused NGO working with the unique challenges faced by thousands of families that live in and around the former garbage dump site at Steung Meanchey.

CCF’s primary focus is our award winning education program – we believe this is how we will get children and their families out of poverty in the long term. We support children to attend public school (a few hours a day), and they spend the rest of the time taking part in CCF’s comprehensive kindergarten-to-university education program.

There are more than 2,300 students enrolled in CCF’s education program, and CCF extends support to their families and wider community through our 6 core programs.

The children in CCF’s programs are drawn from two main groups: they may live with their own families and communities, or they may be residents in one of our five facilities. Currently, around 75% of CCF students are supported by CCF to live at home with their families. This is the ideal situation for us. You can find out more about our approach to keeping families and children together here.

Whenever possible we try to maintain family ties as it is part of CCF’s core philosophy that you can’t lift a child out of poverty and leave the siblings and parents behind.


How can I update my credit card details?

To update your credit card details for a child or granny sponsorship, or a recurring donation, please visit the Renew page.

For donors and sponsors in the United Kingdom, you can update your payment details via JustGiving.

Q. I want to fundraise for CCF. Who should I contact?

There are so many different ways to raise money for CCF – we’ve had people cycle across Asia, a whole family ran ultra-marathons in Iceland – but it doesn’t need to be extreme. Many people ask for donations for their birthday, or ask their friends and family to sponsor them to take part in a challenge.

If you would like to setup your own fundraising campaign, please let us know at

You can find out more about fundraising here.

Q. Where can find out information about CCF's finances (including the 990)?

You can view all of CCF’s Annual Reports and financial information on our ‘Policies and Reports’ Page.

Q. Where can I find independent reviews of, and ratings on CCF?

Please check out CCF on Charity Navigator, the world’s largest charity watchdog: http://www.charitynavigator.org/index.cfm?bay=search.summary&orgid=12748#.VXa029qqp4E

Q. What percentage of my donation is spent on programs?

Our most recent audit revealed that 86.6% of donations are spent directly on programs, with 10.3% spent on administrative expenses and only 2.9% on fundraising. We work incredibly hard to keep our overheads low, and are happy to be compared to any other NGO.

Q. How can I donate offline?


United States

Please contact Andrea in our US office for more details – [email protected]


By direct transfer:

ANZ Bank CCFA Gift Fund


Account number:
1814 87283

By cheque:

Made payable to “CCFA Gift Fund” and posted to Cambodian Children’s Fund Australia Suite 89 78 William St Sydney NSW 2011

Hong Kong

By cheque

Made payable to “Cambodian Children’s Fund (Hong Kong) Limited”

Mail to:
Unit A-C, 16/F, Tak Lee Commercial Building
113-117 Wan Chai Road
Hong Kong

Direct Bank Transfer

Payee name:
Cambodian Children’s Fund (Hong Kong) Limited Bank

Bank name:
HSBC Hong Kong

Bank address:
1 Queen’s Road Central, Hong Kong

Bank account number:

Bank code:
004 (local payment)

SWIFT address:
HSBCHKHHHKH (for telegraphic transfers)

If making a bank transfer, kindly please forward the payment advice for our information to: [email protected].


Q. Is my donation tax-deductible?

In the United States, 100% of your cash donation to CCF is tax deductible, as is 100% of your sponsorship dollars.

In Australia, donations over $2.00 to approved CCF programs are tax deductible. Donations to Greatest Need, Education, The Child Protection Unit, Child Sponsorship and Granny Sponsorship are tax deductible.

Cambodian Children’s Fund Australia is proud to be a partner in Cambodia and J668 The CCF Education Program, Cambodia and J646 The Child Protection Unit. Cambodia with Global Development Group (ABN 57 102 400 993), an Australian Non Government Organisation (NGO) carrying out humanitarian projects with approved partners and providing aid to relieve poverty and provide long term solutions through the provision of quality aid and development projects. Global Development Group takes responsibility for approved projects according to DFAT rules, providing a governance role and assisting in the areas of planning, monitoring, reviewing and evaluating to ensure that approved projects are carried out to Australian requirements. For more information about Global Development Group, visit www.globaldevelopment.org.au

In Hong Kong donations over HKD100 are tax deductible.

In the United Kingdom, UK tax payers can increase the value of their donation by ticking the Gift Aid box on the donation page. Gift Aid increases the value of donations by allowing CCF UK to reclaim basic rate tax on the gift.

Q. Who do I contact about planned giving?

If you would like to discuss making an estate plan gift or bequest of cash, equity or property please contact:

CCF Australia – [email protected]

CCF USA – Cal the office on (310) 496-9931, or by e-mail at [email protected]

CCF Hong Kong – [email protected]

CCF UK – [email protected]

What is CCF's refund policy?
We don’t offer refunds unless there is a duplicate payment or an overpayment.


Q. I want to learn more about sponsorship.

Please visit our sponsorship page to find out about sponsoring a child or a granny. For more detailed information, including FAQs, please visit the following pages:

Q. How do children come into CCF's program? Who is eligible for the sponsor program?

To qualify for this program, the family must not be in receipt of aid from any other NGO, and the parents must commit to:

  • Ensure the child attends school every day
  • Stop the child from working, such as garbage scavening or street selling
  • Do their best to provide a safe home-life, ideally free of alcoholism, domestic violence, gambling addictions and substance abuse.
Q. At what age do children leave CCF?

CCF shares a commitment with all children in our care that we will support them until they are self-sustainable – no matter what their dream may be, and no matter how long it takes to get there. There is no cut-off age and no set rule book. If children are academically able we will support them throughout University and with job placements (see below for more on University). If not, we will look to internal or external vocational training opportunities or job placements

Our kids are motivated. They are motivated to improve their own lives and, overwhelmingly, they are motivated to improve the lives of their families, their community and their Cambodia.

With CCF’s guidance and holistic range of support we are able to foster this motivation into results. We have an over 97% retention rate of our students each year.

See more in our Sponsor Guidelines (page 13 onward).

Q. What happens when a child wants to attend university?

With CCF enjoying its tenth year in operation, more and more young children who once toiled in the Steung Meanchey garbage dump are nearing adulthood. Part of CCF’s commitment to create tomorrow’s leaders is a pledge that we will support the youth who reach University through their degrees. And, wow, our kids really have responded to that pledge! CCF university students are expected to top 100 in the 2014-15 school year, 170 in 2015-16 and 200 in 2016-17. These numbers do present a big funding challenge for us, however, it’s exactly the sort of problem we want to have!

Many sponsors, having shared in their sponsor child’s journey at CCF, are interested in continuing their support to college.

Here is a link to a simple guidance sheet.

Q. How is University funded, and can I support my child through University?

Part of our funding plan to cover this expense is to package University costs as 4-year scholarships for each student. We have determined that the average cost for a four year degree is $4300USD. This includes; university tuition fees, study materials, textbooks, shared laptops and tablets, career guidance, job placement support, and transportation costs. Therefore, the cost of providing a “scholarship” will be $4300 and can be broken down per year in the following tranches: year 1: $1900, year 2 – 4: $800 per year (year one being higher due to the initial costs of materials and equipment). And, of course, payments of a lesser amount will still be gratefully received into our general University Fund.

Our usual childcare costs are not factored into the $4300 figure, and we encourage sponsors to continue sponsorship through University. This is because the children receive the same level of childcare, shelter, nutrition – and also continue their CCF education while they’re at University – with continued English, leadership and extra-curricular classes, as well as internship opportunities.

If sponsors are unable to contribute the full amount (or any extra), CCF remains committed to sending our children to University should they be successful in their application. We will seek funding from external partners, those interested in provide a University Scholarship, or supplement University costs from our general fund.

We are aware that CCF’s sponsorship option is comparatively expensive and sponsors are under no obligation to contribute any more.

Q. I am a sponsor. Can I visit CCF and my Sponsor Child?

Almost every sponsor thinks of visiting their sponsor child and every child would love a visit. We are happy when sponsors are able to come here and surprisingly many have done just that. If you intend to visit, let us know as far in advance as you can and we’ll do what we can to help. Once we know that you’re coming, we’ll send you some information about the country and the city that we hope you’ll find useful. Saron ([email protected]) would love to hear from you if you are interested in visiting.

One important point though. It sometimes happens that sponsors plan surprise or short notice trips at times when the children are on holiday. CCF is very supportive of family links and family togetherness is seen as very important of some of the main national festivals, such as Khmer New Year (April) and Pchum Ben (October). So please always check your intended visit dates with us before you commit. We don’t want you or the children to be disappointed.

And please do not just turn up at one of our facilities. We’re sure you’ll understand that we take the safety and stability of our children very seriously and staff will not allow access to anyone who is unannounced, unexpected and unescorted.

See more guidance here about what to expect on your sponsor visit.

Q. Can I send gifts to my Sponsor Child in Cambodia?

Many sponsors do like to send gifts and it has to be said that children here – as anywhere – love to receive them! However, in CCF’s particular situation gift giving can also be a source of problems. These tend to fall into 3 main areas:

Perceived Fairness. CCF has to be careful not to do anything that might cause jealousy or tensions between children or within families, neighborhoods or communities. The arrival of anything that looks lavish or that could mark the child or family as specially favored must be avoided.

Logistics. The next issue is that of logistics – getting things here. The standard mail is just not secure and courier services, which you can be sure will get through, such as DHL or FedEx, are expensive. You might be surprised to know that almost anything can be obtained locally here in Phnom Penh. If you let us know what it is that you’d like to provide for a birthday, to celebrate becoming an award-winner or something for another special event or achievement we can almost certainly source it, get it and give it on your behalf. If you do decide to send a gift, contact the sponsorship team in advance for a CCF address to which you can send it and we will take it from there.

The Cost of the Gift. Sponsors do like to be generous, but this has risks. CCF aims to help the children in its care become upright, educated, independent, involved contributors to their developing society. It wants to do nothing that will encourage them to become dependent, or especially, to link sponsorship with personal gain or to equate a sponsor’s care and friendship with access to expensive presents. Please do not think of sending gifts such as cameras, IPods and the like. Generosity on this scale has the potential to be disruptive and damaging not only to the individual concerned but to the community in which they live. Accordingly, no individual gift should exceed $50 in value. The old cliché that ‘It’s the thought that counts’ is still often very true. We do not want to turn the children into people who value a gift by its cost. We need you to understand this and to help us with it.

So yes, gifts can be sent and are welcome, but to maximise their impact, they should be rare, limited to a birthday, a special event or success and should follow the value suggestions outlined in ourSponsor Guidelines at page 7 and 8.

Working at CCF

Q. Can I work at CCF? What kind of positions are available?

A. All vacancies at CCF are advertised on our website. You can view current job opening here.

CCF is a large NGO with a diverse workforce. We have many technical / specialist roles in our core programs of education, leadership, healthcare, childcare, vocational training and community outreach. In addition, we are always looking for skilled professionals to take up support services roles related to IT, HR, procurement, finance and administration. CCF is an international organization with over many staff, as such, we have many of the job opportunities you would expect to find in any medium size organization.

Q. What kind of people are CCF looking for?

A. CCF is looking for people with the right skills and qualifications, but also those who are passionate about what we are trying to achieve and aligned with our core values of care, excellence, integrity, respect, leadership and teamwork. Visit our jobs page to read about ‘Our Values’.


Q. Do you hire many foreigners?

A. CCF is passionate about building a skilled and sustainable Cambodian workforce to deliver on our vision and mission long term. As such, Cambodian employees fill the majority of our vacancies. CCF does hire a small number of foreign staff, but only when specialist skills are not available in Cambodia or if the position is required to interact mostly with international visitors or manage overseas projects / processes. Essentially, we recruit local and/or foreign staff depending on the requirements of the position. Advertised positions will outline the job/language requirements clearly in the selection criteria and job posting.

Volunteering at CCF

Q. Can I volunteer at CCF?

A. The CCF Volunteer Program focuses on recruiting skilled volunteers with professional experience to assist in building capacity for ongoing development within the organisation. Successful volunteers at CCF are enthusiastic individuals with specific skills and expertise willing to work directly with our staff to share, collaborate and empower.

Unfortunately CCF does not accept short-term volunteers. Aside from some specific projects advertised, volunteers must be able to commit to at least 2 months.

All volunteer vacancies at CCF are advertised on our website. You can view current volunteer opening here.

Why do you only accept skilled volunteers?

We are grateful for the enthusiasm and generosity of all those who apply to volunteer, however we have a strict policy that limits volunteering at CCF to those roles that require specific skills and professional experience.

The reasoning behind this is that we focus on not just supporting the children in Steung Meanchey, but the whole community. We ensure that any vacant jobs or roles are filled by locals in the community in need of employment. This means that CCF only really seeks international volunteers and employees for roles that cannot be offered by Cambodian nationals. We feel that this is an important initiative by CCF to assist in lifting the community out of poverty. By providing jobs and training to those in the community is another step towards building up the community from the inside out.

There are many other ways that you can help CCF even if there are no current volunteer positions suitable for you in Cambodia. We are always on the look out for volunteers to act as grassroot fundraisers and hold small events to share CCF’s story and raise much-needed funds for our programs. We also have international offices that sometimes require extra hands for specific tasks or on-going assistance.


What’s the minimum amount of time I can volunteer?

We require a minimum of 8 – 12 weeks from volunteers. There may be a few projects or specialist positions we require that are available for shorter periods of time.

Please check out available positions on our website or contact us directly to see if there is any current need for your particular skill set and professional experience.

Why do you require volunteer to commit such a long time?

At CCF we try to create and maintain a safe and consistent environment for all of the children in our care. Short-term volunteers, although with the best intentions, can be very disruptive and actually have a negative impact on a child’s ability to form emotional bonds.

The ‘voluntourism’ industry has led to negative press about some local NGO’s turning the children in their care into a ‘tourist attraction’, with little regard for their welfare, and this is something we are very keen to distance ourselves from at CCF.

In addition to all of the above, a lot of work goes into approving applications, ensuring your references are checked and our staff and schedules are prepped for your involvement, so it’s important that your stay is mutually beneficial.

It also sometimes takes a little while to get into the swing of things so placements of 8 weeks will allow everyone to get the most out of the volunteer placement.

There may be times where we require specific consultation from someone with specific experience to help us with a project or task that may not work directly with children. The time required may be less than 8 weeks for these projects. All available positions are advertised on our website.

What can volunteers do at CCF?

All CCF Volunteer Placements focus on assisting in a capacity building role. This means regardless of the specific role at CCF – teacher’s assistant, corporate mentor, consultant – volunteers work directly with our professional local staff to increase their knowledge and experiences.

If accepted into our program, volunteers will be provided with a complete Volunteer Placement Outline that will summarize tasks, key staff and the expected outcomes of each placement. This will help guide volunteers during their time at CCF. Schedules are created by our staff and distributed to volunteers on arrival.

I’m retired- can I still volunteer?

Yes you can- 60 is the new 20 right? CCF doesn’t judge applicants by their age, rather their experience and abilities. We welcome all those interested to apply, but please note that volunteer work days are long and hot and sometimes not suitable for everyone- especially those with current health concerns.

I’ve just finished school- can I volunteer?

CCF accepts volunteers over the age of 18 years old. Please note that all CCF volunteer roles require commitment and hard work (like any job) and are not always appropriate for those looking for a fun or adventurous activity during their gap year.

Who do volunteers work with?

Each position has a range of key staff they will work with, as well as a Line Manager who will meet with each volunteer regularly to support the placement progress. Volunteer placements work directly with local staff and some roles have the opportunity to work with the children in our school and facilities. The Volunteer Department is also available to support you pre-arrival and during your time with us.

I’m not sure Volunteering in Cambodia is right for me. Are there other ways I can be involved and assist CCF?

Yes! You can share CCF’s story with your friends and family or become one of our much-loved grassroots fundraisers in your home town. You can also sponsor one of our children via our website or help with other events our fundraising offices may be holding throughout the year.

General Enquiries

Have a question, but not sure who to ask? Please fill out the form below, which will be sent to [email protected]

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